RetailCraft 17 – Lockdown with Alexander Wang and De Bijenkorf
Ian Jindal chats with Rickard Frost of Alexander Wang Inc and Pieter Heij of De Bijenkorf
RetailCraft 16 – “Hard-nosed thinking” – M&S International and NRF from New York
Jamie and I kick off this episode with our thoughts on NRF2020 – the National Retail Federation’s “Big Show” in New York
RetailCraft 15 – “Loyalty and desirability” – Tula Skincare, Showfields and Eton Shirts
This bumper edition of the podcast is our ’Christmas present’, bringing interviews from New York retailers from three different sectors, but each innovative.
RetailCraft 14 – “We’re never monotone” – Fortnum & Mason and Liberty London
Zia Zareem-Slade and Eric Fergusson join Jamie Merrick and Ian Jindal in our London studio.
RetailCraft 13 – “Loyalty and desirability” – Harvey Nichols, Feelunique and The Watchshop
We’re back to school in style as Gail Shuman, Jennifer Roebuck and Robin Phillips join Vera Hartmuth and Ian Jindal in our London studio.
RetailCraft 12 – “Summer Bookclub” – Martin Newman, Natalie Berg, Miya Knights and Richard Hammond in the studio discussing their recent retail books
In the spirit of ’summer reading’ and bookclubs, we asked our community on Linkedin what books they were reading on retail, and which authors would they like to hear us interview in the studio
RetailCraft 11- “Boots, Bags and Vintage” – Ian Jindal in conversation with Deckers, Radley and Beyond Retro
Back in the studio for this episode we’re joined by three retailers covering feet, handbags and vintage.
RetailCraft 10 – “Danish Jewels” – visiting Georg Jensen and Pandora in Copenhagen, with Ian Jindal
This month we’ve let Ian Jindal out of the studio, and he’s been on a road trip to Copenhagen. Ian was there to host a RetailCraft Dinner, where we bring together the people behind brands’ successes for an off-the-record evening of conversation. During the day, however, he visited two Danish-yet-global jewellery brands to see how […]
RetailCraft 09 – “Get the Store Experience Right!” – conversation with Harrods and about the RetailX Luxury Sector Report
We have Luxury on our minds this episode, starting with an interview with David Boyle, Customer Insights Director at Harrods. We hear how data and insight are used to support the one-of-a-kind cross-channel experience for this unique store, and we present an extract from our conversation with David.
RetailCraft 08 – “Hands.made” Ian Jindal in conversation with made.com and Crabtree Evelyn
A half hour’s discussion on the people behind the performance in multichannel retail. In this retail podcast, we look at two brands (one new, one longer-standing) talking about their approach to ’the store’. As Made.com expands their central London showcase store, and Crabtree & Evelyn look to scale their ’townhouse’ approach, we are privileged to […]
